At Green, we specialize in check verification, check image creation, delivery, and software-related services. As our services are all bank-related, they are non-refundable. We do not guarantee that checks will clear your financial institution, even after verification. Responsibility for any returned unpaid checks remains with you.
 

If you encounter unpaid checks, we do not grant refund requests. We do not guarantee the validity of any check. However, we are happy to reprocess any NSF checks free of charge. To do so, you must log in to your account and upload the returned item directly. We will reprocess the check up to thirty (30) days after the original processing date and up to two (2) times per check number, free of charge.

For any refundable deposit made when opening your account, we will return the deposit minus any outstanding fees within one hundred eighty (180) days of your account closure, upon receiving a written request from you. Refunds will be issued to the same payment method or account originally used. If the deposit was made via credit/debit card, the refund will be processed to that card, regardless of its validity. If the card is no longer valid, your bank will refund the money upon receipt. The only exception is for charges older than one (1) year, in which case the refund will be made by ACH deposit. Corporate refunds must be issued to a corporate account. If the corporation has dissolved, no refund will be issued.
 

For participants in our high-risk RMP, RMP fees are non-refundable. Please refer to our terms and conditions for more information regarding the RMP.